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How it works

Learn how Chit Chats works as the shipping alternative that saves you money and grows your business.

Take the Chit Chats Journey

Take the Chit Chats Journey

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Chit Chats is your shipping solution that provides access to low-cost postage through our easy-to-use platform. We work closely with partner carriers like USPS who handle the final delivery to your customer.

Before Chit Chats

Process

Get your shipments to us

  • Drop off at a branch or drop spot.
  • Schedule a pick up
    • Book from your account to get discounted rates for this third party service by Canpar.
  • Mail packages using a third-party carrier of your own choice.

Tracking

For all tracking inquiries contact the third-party service used directly.

Insurance

Shipments are not covered by Chit Chats Insurance during this time.

Chit Chats

Process

Chit Chats processes your packages

Tracking

Contact our support team for inquiries when shipments are still with Chit Chats.

Insurance

Chit Chats Insurance coverage begins (if purchased with your postage) once we receive your packages.

After Chit Chats

Process

Packages are handed off to our partner carriers.

We hand off your packages to our network of partner carriers for delivery based on the service you select. For example, we partner with USPS for your U.S. shipments.

Tracking

Tracking updates are provided by the partner carrier handling delivery.

For all tracking inquiries contact the carrier directly. Find details on our contact page.

Insurance

Shipments are covered by Chit Chats Insurance (if purchased with your postage).

*The program is co-administered by Meslee Insurance Services and backed by Navigators Insurance Company (HUB International and Hartford Fire Insurance Company in Canada).

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Start saving with Chit Chats today

No hidden monthly fees. Unbeatable prices. 20 million parcels delivered.

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